We’ve recently switched from a third-party service to something in-house to address the demand for better spam protection. With the practical benefit of meeting a better spam-free email environment, this change also affords us quicker turnarounds for new features, stability, closer alignment with our Acceptable Use Policy (AUP), and better outbound IP protection from external blocklists.
Our development team is hard at work implementing a new feature to the new spam solution that will intelligently adjust spam policies based on everyday user interaction with our hostedemail product.
- Troubleshooting guide
- Customers cannot send email
- Additional troubleshooting